Making an impact in the data centre sector: Kendra and BladeRoom

In July 2025, Kendra began a three-month maintenance contract at the BladeRoom Data Centres for one full-time engineer. A few months later (by 2026), Kendra had upped its support to three full-time engineers, with a fourth potentially joining before 2027.

Initially, Kendra was just brought in for BMS maintenance, but has since delivered project commissioning works, with more projects in the pipeline.

To have the contract grow so rapidly in the space of just a year is a testament to Kendra’s expertise and work ethic in the data centre world. BladeRoom were quick to recognise Kendra as a trusted partner and today, the prospect of a strong, long-term relationship looks promising.

Supporting BladeRoom’s fast-growing data centre portfolio

BladeRoom designs, builds and delivers data centres quickly and efficiently. But with a growing number of buildings to support comes a hefty workload. To keep up, BladeRoom needs to look beyond its own BMS team to source additional skilled and reliable engineers.

Kendra’s a great fit because its engineers can hit the ground running. Trained in Niagara N4 systems (the only BMS used by BladeRoom) and equipped with the right certifications (including SC clearance), their customer-centric approach sets them in good stead to support the demands of a fast-paced data centre environment.

How the partnership started

The first contract was deliberately small: one Kendra engineer for three months to support maintenance works. This gave BladeRoom the opportunity to see how Kendra worked before committing to a long-term arrangement. By the end of the trial, the team at BladeRoom were impressed and asked Kendra to provide a full-time engineer. From that point on, Kendra’s involvement snowballed.

Keeping data centre systems running reliably

At BladeRoom, Kendra mostly carries out BMS maintenance works. Typically, the engineers work across one or two buildings five days a week, carrying out 228 planned maintenance visits per year and additional callouts when needed to help keep critical building systems running reliably.

Beyond the original brief

In May 2026, Kendra was asked to provide three months’ project commissioning support outside its original maintenance contract.

With a project deadline to meet, BladeRoom needed extra resource on a new site. Kendra was happy to jump in and help, successfully delivering the works.

Off the back of this, Kendra will potentially take on more project commissioning work in 2027.

Why BladeRoom quickly grew its partnership with Kendra

Kendra engineers are technically astute and always willing to support. With a growing portfolio, finding reliable engineers is crucial for BladeRoom Data Centres. While it has a great team of engineers internally, sourcing the right people externally hasn’t always been straightforward. After being let down in the past, the company is glad to now have access to Kendra’s talented and trustworthy pool of engineers.

When extra support is needed, Kendra engineers are ready to respond. For instance, a Kendra engineer recently responded to a weekend callout despite not being contracted to work that week. And it’s that high level of dependability that’s helped the relationship expand far beyond its original scope.

What BladeRoom had to say

“Delivering successful outcomes in data centre environments relies on attention to detail, clear processes and ensuring each customer receives the support they need. Kendra has been a great company to work with, providing reliable support and working collaboratively with us to help achieve successful outcomes. Kendra’s professionalism, responsiveness and willingness to support make the company a valued partner to BladeRoom”.

Mike Mackay
Technical Services & Support Manager
BladeRoom Data Centres